PTC servers are experiencing issues right now. Please do not contact us about it. Everything should be back up soon.
We are currently working on a solution for Pokémon & accounts affected with the new crossed Pokemon issue.
This is due to the new update, and we hope to have a solution very soon.
Once we figure out how to deal with this issue, we will update you and issue refunds if necessary.
Do not hesitate to contact us with any questions you might have.
We are always happy to help.
We answer every single e-mails under 24 hours.
*Please provide your invoice ID or the e-mail used during the transaction if you are contacting us regarding a completed purchase.
You can also contact us directly at "email@example.com".