1 - How will I receive my account after purchasing?

You will be taken to a secure page containing your account's credentials right after the payment is completed. An email containing the credentials will also be sent as a measure of safety.

2 - Which payment processors are available?

We are currently accepting Paypal and most popular credit cards.

3 - Is my account under warranty?

All our accounts are guaranteed to work for the next 48 hours following the payment. Please refer to our Terms of Services(6) for full details about our warranty policy.

4 - How do you calculate your prices?

We watch the market closely to offer the cheapest prices. Our prices depend on multiple factors such as Level, CP, Rarity and IV%.

5 - How often do you update your accounts stock?

We try to deploy new accounts every 2-3 business days. This delay ensures an optimal quality for every accounts.

6 - Can I choose the team on my account?

You can view the team of the account by clicking the "VIEW ACCOUNT DETAILS" button. If the team is set to "Neutral", it means you can pick your own.

7 - Can my account get banned?

Buying an account goes against Niantic's Terms of Services and may result in a ban. We can only verify that the account is working before the transaction. We cannot be held responsible for a ban due to the user's actions.

8 - I am a Korean player, how can I login to the account from FlameAccounts?

If you are a Korean player, please go to this link flameaccounts.com/koreanhelp for instructions on how to login.

9 - Can I get banned from buying a boost package on my account?

Allowing another party to play on your account goes against Niantic's Terms of Services and may result in a ban. However, we use the safest methods to avoid bans.